Me not replying doesn't mean I fixed it, it means that I don't have time to try to fix it. Lastly, I am a student, and as such I'm very busy during the week. It still closes out/crashes, but it stays long enough to load the "register the software" window. I've noticed the program seems to stay open a little bit longer if it's behind another window. In any case, uninstalling and reinstalling the program itself changed nothing. I also tried uninstalling and reinstalling the program, however, now if I go into "Programs>uninstall" or under TVPaint 10>Uninstall, neither works. I will try this if I can, but I would prefer it to be a last resort. I could possibly do a factory reset, but that also requires a lot of work to back up files and reinstalling all my programs, and there's no guarantee it will help.
My computer came with it already installed and a registration key printed on the top, but if I ever had a CD, I don't have it now. Also, I don't know if I ever was given a CD for installing Windows.
Getting a completely clean install would require backing up all my personal files, wiping the computer clean and then reinstalling everything all over again. I would prefer to avoid a clean install of windows.
The user manual talks about the software registration page, but I can't find it anywhere on your website, and the user manual also kindly says you can send it to TVPaint via email, but nicely enough doesn't mention what email address to use. The program loaded long enough to show the registration window with the lock code on it, but crashed almost immediately afterwards. I managed to get the lock code by hitting the "screen capture" key. It closes out or crashes long before I can enter any information at all- such as the lock/unlock codes.Īs such I haven't received an unlock code at all yet. I can't download TVPaint from the website because I haven't been able to register my software yet.
My computer recognizes both the dongle and my tablet without issues that I know of. I also recently installed the newest wacom drivers.
I installed the sentinel drivers that came on the disk and later installed the newest ones directly from their website. My sentinel and wacom drivers should both be up to date. Or, it closes/crashes while loading, before it can display an error. If I unplug it and then launch TVPaint I receive an error that says the dongle should be plugged in and then it closes/crashes. Selecting end process doesn't do anything, it only stops when I restart the computer.Ī new process like this appears every time I try to open TVPaint. Name: TVPaint Animation 10 (32bits).exe *32ĭescription: TVPaint Animation 10 (32bits) The program simply closes or "disappears" almost immediately after loading, sometimes without even loading at all.Īfter it "closes" however, a process remains open on my computer that reads as such: I have not gotten any error messages at all. As soon as the program finished loading, it "disappeared". I reopened the start up panel again and reset the config right away, and then opened TVPaint. The first time I opened the program holding CTRL, I looked at the options for a little while and the start up panel closed itself. I'm not having similar problems with any other programs that I know of. I need to have the software running as soon as possible but I don't know what to do about this issue. I can't get the program to stay open long enough to see the activation code, much less to enter anything in the field.
The computer recognizes it and the drivers seem to be working.
I have the dongle plugged into my computer. I left it running for some time and nothing seemed to happen. Interestingly though, I noticed the process keeps running, and if I try to open the program again it leaves another identical process running in the background.
No error messages, the window just closes and TV Paint no longer appears as an active application. I didn't recieve any errors or anything like that, but now when I try to open the program it closes/crashes almost immediately. I just purchased a shiny new copy of TV Paint Animation.